Welcome to Realr Industries. By using our website, mobile application, or services, you agree to comply with the following Terms of Service. Please read them carefully before placing an order or subscribing to our services.
1. Use of Services
Our products are intended for personal, household, retail, or corporate consumption only.
You must be at least 18 years old to place an order.
Providing accurate contact and delivery details is your responsibility.
2. Orders & Subscriptions
Orders can be placed online, through our helpline, or via subscription plans.
Subscriptions are flexible – you may pause, modify, or cancel with prior notice.
We reserve the right to decline or cancel orders if details are incomplete, payment fails, or the service area is not covered.
3. Pricing & Payments
Prices are listed in Indian Rupees (INR) and may change without prior notice.
Payments can be made through UPI, debit/credit cards, net banking, or approved wallets.
For bulk orders, advance payment or a booking deposit may be required.
4. Delivery Policy
Standard delivery timelines may vary depending on location and product availability.
We strive for on-time delivery, but delays may occur due to traffic, weather, or logistics.
Bulk orders for events, corporates, and distributors should be booked in advance for smooth delivery.
5. Returns & Refunds
For safety and hygiene reasons, opened or partially used bottles cannot be returned.
Damaged or defective products must be reported within 24 hours of delivery for replacement.
Refunds, if applicable, will be processed within 7–10 business days via the original payment method.
6. Bulk Orders & Corporate Solutions
We accept bulk orders for corporates, retailers, events, hotels, restaurants, and distributors.
Custom branding/labeling is available on prior request.
Minimum order quantities and special pricing will be communicated during booking.
7. Intellectual Property
All logos, branding, packaging designs, and website content are the property of Realr Industries.
They may not be copied, distributed, or used without prior written permission.
8. Limitation of Liability
Realr Industries is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Our responsibility is limited to the replacement or refund of defective products.
9. Policy Updates
We may revise these Terms of Service from time to time.
Updated terms will be posted on our website and will apply immediately upon publication.
10. Contact Us
For queries regarding these Terms of Service, bulk bookings, or complaints, please reach out to us:
📍 Office Location: Rohta Gwalior Road, Agra, India 📧 Email:realrindustries@gmail.com 📞 Call for Help: +91 7453008456
